Enjoy your tunes and answer calls without wires with the Voyager 8200 UC Bluetooth Headset from Plantronics. Boasting up to 20 hours of talk time, 24 hours of listening time, and up to 98′ of wireless range from supported Bluetooth Class 1 devices, the black over-ear Voyager 8200 headset comes with a compact USB Type-C Bluetooth adapter for connecting to your Mac or Windows PC. An indicator on the adapter lights up when the headset is muted.
Equipped with four internal dual-paired microphones, the boom-less Voyager 8200 features a two-level active noise-cancellation mode that lets you choose how much ambient noise you want to hear. The Voyager’s smart sensors are designed to detect whether you’re wearing the headset, ideal for automatically playing and pausing music or answering calls. A dynamic mute alert warns you when you’re talking while the headset is muted. Certified for Skype for Business and optimized for Microsoft Lync, the Voyager 8200 supports unified communication applications and softphones from Avaya, Cisco, Skype, and others.
Scotty Casper (verified owner) –
I have owned this product for about a month now. The headset is very good. It has a nice solid feel to and seems to be very well built. All of the buttons and adjustment points have a good firmness and feel, so my suspicion is that it will last for a long time. Comfort is excellent. I have worn it for 4+ hours while barely noticing. Every once and a while I have to shift some it around to get off some pressure points, but I have never gotten a headache or anything like that after long usage. One minor comment on the ear cushions – they are almost too high quality. They are made out of some sort of super soft leathery material. I do like to walk outside during breaks while listening to audio books and can get a bit of a sweat going on a warm day. Hopefully that doesn’t impact the cushions. Not sure if replacements are sold or not. In terms of noise cancellation, it also does a very good job. I have used a high end competitor product for many years, and I would say that these are about 70% as good without any weird air pressure sensations. They will definitely make a big difference for general office noise. However, I think I’m going to continue to take my old pair on flights where a little better ANC goes a long ways, and I had hoped this could be my only travel audio equipment going forward. Call quality is great. For me, the main appeal was to have a high end headset that I could use with my desk phone for calls and then switch back to music from my cell phone with minimal button pushing. I use the Plantronics MDA220 for the desk phone connection, and the headset works great for this use case especially as it can be paired with multiple devices at once. As one would expect, the call audio/microphone performance here is top shelf as is the case using them for cellphone calls. With all of that said, I do have a few complaints – one being fairly significant for me. The significant one is that the minimum cellphone call volume is too high. I am continually trying to set it lower and receiving the, ‘volume minimum’ audio alert. On many calls, I would turn it down 3 more notches if I could. Because the ANC is so good, I think having a lower minimum volume is even more important as you can hear the audio so well. My dad has severe hearing loss, and I already have mild tinnitus from I when was in the military which makes this a big deal for me. I usually set headset volumes down to where I have to semi-strain to hear it, and I even tried wearing earplugs with these; however, that made it too muffled. This is not an unheard of Plantronics issue as searching for it on the internet reveals a number of similar complaints. I really want to like this headset, but this could be a deal breaker for me. They are better with my desk phone because I can adjust the volume there separately and on the MDA220. Another user said they thought the volume was too high for music. The Plantronics app is pretty solid, so maybe a firmware/app update could allow minimum and maximum volume adjustment? It would be great if it could. In terms of buttons/switches, I think they could be laid out/designed better. The call connect/disconnect is basically the entire outside of the right earpiece; it’s very big while the mute button is a tiny red button towards the bottom of the earpiece. I can mute/unmute as many as a dozen times during a 30 minute call while, of course, I only connect/disconnect at the beginning and end of calls. It would be awesome if these buttons were switched with the bigger one being the mute. I have to fish around for the mute button for a split second every time and have accidentally disconnected a couple of times in the process. I am sure that others will have different opinions on this, and this is probably a big ask – but switch configuration in the app would be a really cool feature. I’m not a big fan of the twisty volume thing. It’s just a little futzy, and due to my issues with the mute button on the right side, I’m always afraid I’m going to bump something and get disconnected. My 5200 has nice, functional volume buttons that work just fine. This twisty thing seems over thought to me. All in all, it’s a very good product. I keep thinking that really high end office call headsets will become the norm rather than the exception and am happy to see Plantronics pushing ahead here.
Erwin Goyette (verified owner) –
Quality build, optimal feature set for business, great for travel.
Ernestina Rodriguez (verified owner) –
I would highly not recommend these headphones to anyone. 1. The noise cancelling feature is almost non existent 2. The ear pads are literally falling apart (not a big deal) 3. The design of the headband (cloth facing the hair/head) has caused the hair grease to soak into the cloth in the headband area (over the course of 2 years) and it is now ABSOLUTELY DISGUSTING. A normal design would have leather top and bottom to help with clean up. NOPE. not here. I did not find an easy way to clear it up as well. Therefore, if you are looking for a daily headphones set that will last you a long time (based on value you are paying), look to other brands or models.
Rebekah Rodriguez (verified owner) –
Great headset. Quality of phone calls and media audio is SUPERB. Light on the head. I currently have the binaural headset (covers both ears) and love the quality of the sound. Great bass. Does not disconnect and the range is VERY Good. I highly recommend it if you are looking for a higher end headset to complete your phone calls with. This is a professional headset!
Mara Rau (verified owner) –
The Voyager 8200 UC is a very impressive bluetooth system. The sound quality is excellent! Whenever I use it, it does an amazing job at blocking out background noise. Sound is crystal clear and sharp. I can easily hear my recipient and the reception is just amazing. I have also used these headphones while working out at the gym. It helps me keep my mind focused on my workout. It’s not heavy and it feels very comfortable, especially when wearing it for hours. I did not have any issues connecting to Bluetooth. It was just seamless and straightforward. This is honestly the most highest quality bluetooth headphones I’ve ever owned. It is used daily and I absolutely recommend it!
Sally Larson (verified owner) –
noice cancelling for the user and for the person you are talking to….I don’t know what other product does this.
Izabella Lynch (verified owner) –
This headset stands up there with the Bose qc35 and the Sony x1000 noise cancelling headsets in terms of sound quality. (Surpassing them in certain cases) The noise cancelling is not quite as effective in busy areas as some competitors but the inclusion of noise rejecting microphones and long range USB dongle make this system infinitely better for business. Great comfort with the soft letter earcups. This headset is a great example of have your cake and eat it, so while at work you’re not switching between headsets and music, it all just works. Having the headset fully charged in the box was a nice touch too.
Johnathan Kris (verified owner) –
I have had many headsets over the years (Maybe 50+) for the reasons of 1) work, 2) pleasure The Plantronics 8200 headset is a work headset for me, I use it every single day and have done for several years now. I use a Windows computer with the Microsoft Teams suite amongst some other tools too. The noise cancellation of surrounding sounds is AMAZING, in fact, the noisier the room the better the headset seems to be. -Microphone pickup is great -The look is great -No boom style microphone to get in the way -Battery life is great As a company, we have deployed hundreds of these units and their popularity continues to increase.
Hugh Zboncak (verified owner) –
I really enjoy the clear sound and the absence of outside noise and interference.
Rosalyn Pouros (verified owner) –
I’ve had these for one year now and the quality is great, they connect instantly, switch between phone and pc without me even thinking about it. These are a great design. My one complaint, and it’s a big one, is that the ear pads have completely worn out in one year. The yellow foam is showing through the ripped and deteriorated pads! Worst of all, Plantronics doesn’t have replacement options available, so you’re just stuck with these awesome headphones with ugly and ruined pads. Just add some easy pad replacement options and this is easily 5 start!
Darien Berge (verified owner) –
I bought these headphones earlier this year. I have used them for air travel, home office, video conferencing, and for leading webinars. They sound great and the noise cancelling is powerful. People constantly comment on how clear my voice sounds, even when I am sitting in the middle of a noisy airport. Battery life is amazing and never gives out on me, even on long flights. These headphones are very comfortable to wear for long stretches and they pair quickly and easily with my phone and computer. I highly recommend these headphones! You won’t be disappointed!
Imogene Gerhold (verified owner) –
Brought a couple of weeks ago, held out till a MS Teams device was available to replace my 5200 UC I’ve had for 4yrs. The base stand is really handy as is battery life as it was a main draw card feature of my 5200 and it extended battery case. Bluetoothing direct (no more dongle) to laptop when working remote is massive as I often left my USB dongle at work in the hub.
Glen Schroeder (verified owner) –
Use this headset daily. Mostly to talk to customers and the experience with it is great. Work in noise environment, (Data Centers) where there is a lot of noise which is filtered out while on calls. They are very comfortable, sound is great even when listening to music. Bag provided for travel perfects the head phones. Only issue is with the material or padding on the ears wears out in about 6 to 8 months. Looking for replacement material and information on how to replace.
Libby Tremblay (verified owner) –
Received these from my boss to work from home in the current healthcare climate. Easy pairing to my iPhone and the wireless USB connection for calls is fantastic. Unfortunately, I will not continue to use due to the odor referenced in several other reviews. A waste of an otherwise great product.
Davon Daniel (verified owner) –
My 8200 headset is splitting and tearing on both ear pads, at times leaving a messy black flakey residue on my cheeks. I have read the reviews and this is a common issue. Do you have replacements pads? I am a fan of your products with the 5200, 6200 and 8200 (enjoy all of them). Thank you in advance.
Sigrid Witting (verified owner) –
What a great timesaver the V4220 is! I have my laptop and two phones connected so Google Meeting’s, phone calls and music are all available all the time!
Dario Koss (verified owner) –
love it
Orrin Price (verified owner) –
Was skeptical about on ear versus over ear which I use for music however, these sound great. The music is very rich and has a nice bass tone to it. In meetings I do not hear any noise or interference as I did with other headsets. Others in the meeting can hear me clearly. Would be nice if it had noise cancelling but really not needed. Wish they came with a hard case or at least one was offered as an accessory.
Daisy Olson (verified owner) –
I bought these because I spend a lot of time on conference calls and my co-workers always used to complain about the sound quality on any of the several pairs of ear buds I went through, so I was on the search for a great headset with a quality microphone. These work with my cell phone and my computer for both regular calls and skype/go2meeting/webex calls. My only complaint is that the 3.5mm aux port does not accept a 4-pole connector. Not a huge loss, but if battery were running low, it would be great to be able to connect this headset – including the mic – to a computer/phone headset jack without the need for bluetooth.
Jennings Adams (verified owner) –
We work in an open, collaborative environment. This headset is perfect for the application. When turned on, it reduces noise (well enough) and connect every time to both my PC and iPhone. If a call comes in, the PC is muted and you can answer the call. Hanging up, un-mutes the PC. Because the system uses a USB-based wireless transceiver there are ZERO issues with listening and talking in full duplex, which is not true of standard Bluetooth devices on a PC. Further, the headphones mute when taken off the ears and the battery lasts 20+ hours. I LOVE these things. They may not have the best noise cancellation or the best sound (they are very good to my ears, though), the 8200UCs, again, nail the use case of a versatile phone/PC/music all-in-one solution. Love them.