The EncorePro HW510 Monaural Noise-Canceling Headset from Plantronics is a lightweight headset that fits over your head that is compatible with PCs and desk phones with Plantronics audio processors.
The HW510 has been designed for use in customer care centers, help desks, telesales, and customer service centers where users will encounter the rigors of call-intensive environments. To this end, the HW510 has been designed to help minimize operational disruptions and downtime while also maintaining the comfort of those using it. The HW510 has been designed with a flexible and noise-canceling mic, which can also be adjusted using the visual and tactile microphone positioning guides. There is also a soft ear cushion and Quick Disconnect, while wideband audio (up to 6,800 Hz) helps deliver rich and clear audio and reduce listening fatigue. Additionally, SoundGuard technology helps protect against noise spikes above 118 dBA. The HW510 is also durable and has been constructed with laser-welding and metal joints.
Cletus Hamill (verified owner) –
It has a “quick disconnect switch” which doesn’t plug into the phone. B&H didn’t carry the extension conversion cord, so I ordered it direct from the manufacturer. The headset worked well but when I wanted to unplug the conversion cord from the phone, the connector was hard to get out (because it was a tiny RJ-9). I have a crimping tool and some spare standard size RJ-11 connectors and will attempt to change the connector, so I can take both the headset and the conversion cord home when I leave my weekly voluneer job. B&H did not assist with these connection issues.
Alexzander Tillman (verified owner) –
I looked thru the internet and B&H had the best prices and even better, we received the product the very next day. I love B&H!
Rosemarie Legros (verified owner) –
We have been using the older model Plantronics head sets in our dispatch center and they were uncomfortable and the sound quality wasn’t all that great. The HW510’s are worlds better than the previous models. They are sturdier, fit and adjust better, and the sound quality if phenomenal. If you are looking for headsets that have to be worn 8 to 12 hours at a time, these are pretty hard to beat.